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Knowledge base

• Getting Started

  • What is CurbSuite?
  • Logging in for the first time
  • Navigating CurbSuite
  • Why a tab says a product is not active in your community

• CurbPass & Payments

  • CurbPass overview for cities
  • Digital Wallet transactions
  • Paid Events
  • Voids and refunds

• Enforcement

  • Notices, invoices, and citations explained
  • Reviewing pending notices
  • Issuing a notice
  • Voiding a notice
  • Editing vehicle details on a notice
  • Notice and citation statuses

  See all 9 articles

• Operations: Real-Time Occupancy

  • The Real-Time Occupancy map: an overview
  • Map legend and zone states
  • Zone details and vehicle info
  • Automated vs. directed enforcement
  • Offline zones and occlusions

• Permits

  • Permits overview
  • Reviewing permit applications
  • Permit types
  • Vehicle exemptions

• Analytics

  • Analytics: an overview
  • Filtering and interacting with dashboards
  • Exporting data and reports
  • Analytics glossary

• Account, Support & FAQ

  • Updating your profile
  • Submitting a support request
  • How the technology works
  • Privacy and data handling
  • Glossary of CurbSuite terms